Privacy Policy

This privacy policy sets out how The Chocolate Kitchen uses and protects any information that you give The Chocolate Kitchen when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Contacting us through this website
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk. This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.
By emailing The Chocolate Kitchen through this website you are not subscribing to a mailing list.

Ordering from our website
When you order from our website we need to know your name, address and email address to process your order. If you have ordered chocolates for a third party (for example as a gift) we will also need to know their address.  
After ordering you will receive a confirmation email, we will also email you if we have any questions or updates to your order. This does not mean you are subscribing to a mailing list.
Any information you submit will not be sold or passed to third parties or used for any other purpose than processing your order.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Payment information
All card transactions and payments are processed by our professional card transaction service provider Paypal. We do not hold any credit card details. You can read their security and privacy policies on their website

Cookies policy
You can find details of our cookies policy here

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our policy
If our privacy policy changes we will post those changes to this page.
We welcome your views, if you have any comments or questions please email us